Privacy Policy
This policy was last updated on 29 August 2026.
Privacy policy for Creation Live Ltd
At Creation Group, accessible from www.creation-group.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Creation Group and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@creation-group.com.
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding the information they share and/or collect on Creation Group. This policy is not applicable to information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information requested will be made clear at the point we ask for it, along with the reasons for collecting it.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you send us, and any other information you choose to provide.
When you register for an account, we may ask for your contact information, including your name, company name, address, email address and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate and maintain our website
- Improve, personalize and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features and functionality
- Communicate with you directly or through a partner for customer service, updates and marketing purposes
- Send you emails
- Find and prevent fraud
Log files
Creation Group follows a standard procedure of using log files. These files log visitors when they visit websites. Hosting companies do this as part of hosting services' analytics.
The information collected by log files includes internet protocol addresses, browser type, internet service provider, date and time stamp, referring and exit pages, and possibly the number of clicks. This data is not linked to personally identifiable information. Its purpose is to analyse trends, administer the site, track movement around the website and gather demographic information.
GDPR data protection rights
We would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:
- The right to access — You may request copies of your personal data. We may charge a small fee for this service.
- The right to rectification — You may request that we correct inaccurate information or complete information you believe is incomplete.
- The right to erasure — You may request that we erase your personal data, under certain conditions.
- The right to restrict processing — You may request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing — You may object to our processing of your personal data, under certain conditions.
- The right to data portability — You may request that we transfer collected data to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond. To exercise any of these rights, email us at info@creation-group.com.